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Warranties & Returns

 Warranties -

 

Customer understands that Seller is not the manufacturer of the Products purchased by Customer here-under and the only warranties offered are a 30 day limited hardware warranty on REFURBISHED DEVICES only, which are defective. Phones may be returned for technical problems or defect in workmanship. Phones that are missing parts, customer abused, or water damaged can not be returned

BRAND NEW Products, Customer understands that Seller is not the manufacturer of the Products purchased by Customer here-under and the only warranties offered are those of the manufacturer, not Seller or its Affiliates. Customer is relying on the manufacturer’s specifications only and is not relying on any statements, specifications, photographs or other illustrations representing the Products that may be provided by Seller or its Affiliates.

Returns Policy -

 

  • All returns must be received with in 30 days of original invoice date.
  • All returns must be accompanied with a RMA number. 
  • All returns must be returned with all original packaing, including all accessories and manuals.
  • Phones must be reset to factory settings and all customer content deleted prior to sending back.
  • Return packages must be clearly marked on the outside with RMA number.
  • RMA numbers are generally issued within 3 business days from request.
  • RMA can take 7 - 10 business days to process.
  • AeroWholesale does not cover return shipping of return merchandise.
  • RMA are issued for repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition, or replacement of same device, in the event a device can not be repaired or replaced a credit of the original purchase price toward future orders will be issued. AeroWholesale does not offer refunds.
  • Any returns sent back not meeting the above requirements will not be credited, and may not be sent back to the customer.
  • Only the original purchaser is covered under this limited warranty.  This limited warranty is not transferable to subsequent purchasers or owners of this product.

If you need to return an item, please click here